At Eindhoven Airport N.V. (‘Eindhoven Airport’), we take pride in making everyone feel welcome and safe. And protecting your privacy is an important part of this. This privacy statement offers you a transparent and accessible overview of how Eindhoven Airport treats your personal data. This privacy statement sets out which personal data we collect, how long we retain this data and which rights you can exercise.
Many people believe that we at Eindhoven Airport collect more information about you than is actually the case. There are also other enterprises located at Eindhoven Airport that process your personal data, such as the Royal Netherlands Marechaussee, Dutch Customs, airlines and the operators of retail units and catering establishments. As a rule, Eindhoven Airport does not have access to the personal data they process. If you want to know how they treat your personal data, please consult the websites of these organisations.
In this privacy statement, we describe for each of Eindhoven Airport’s services or activities the personal data that we process, and how we handle your data. Click on a question or topic below to find out more.
For which services or activities do we process personal data?
We process personal data for various purposes. Click on a topic below to find out more.
Travelling via Eindhoven Airport
Eindhoven Airport online
Working for and at Eindhoven Airport
Do we process personal data outside the European Union?
Eindhoven Airport processes personal data as much as possible within the European Union. Eindhoven Airport may engage a processor who delivers services whereby data are processed in countries outside the European Union. We do this only in a manner that complies with the requirements of the General Data Protection Regulation.
Which rights do you have?
Access to, amendment and deletion of your personal data You have the right to know what personal data on you are processed by Eindhoven Airport. If we have not obtained the data directly from you, you also have the right to know from what source they derive and to receive a copy thereof.
If your personal data prove to be incorrect, you can ask us to amend your data. You can also request us to delete personal data and to discontinue their use. If we process your personal data on the basis of your consent, and there is no other legal basis for the processing, you have the right to withdraw that consent and we will comply with your request to delete them. In some cases, we may refuse your request if, for example, we need your personal data for security reasons at Eindhoven Airport or for tax administration.
Restriction of processing and right to transfer your data If in your opinion we are not processing your data in a correct manner, you can request a restriction of the processing. You can also ask us to transfer your digital personal data to you or to another party in a readable and usable form.
Lodging an objection Besides requesting deletion or restriction of the processing, you can also object to the processing of personal data by Eindhoven Airport. First, you can do so if you do not agree to Eindhoven Airport using your personal data for direct marketing (for instance by profiling).
Second, you can object to the use of your personal data owing to your specific situation. If you lodge an objection, we will in principle temporarily discontinue or restrict the processing. If your objection is accepted, we will definitively discontinue or restrict the processing.
Your request and our response If you have a question, a request or if you wish to lodge an objection, e-mail our Privacy Officer via firstname.lastname@example.org. We will do our utmost to respond to your request in a timely manner.
We may ask you to send us a copy of a valid ID if this is necessary in order to confirm your identity. In that case, do not forget to cover your photo and cross out your social security number on your identification document. After identification, we will decide on your request within four (4) weeks, unless we have informed you that we need more time.
If any part of your request is unclear to us, we may ask you to specify your request and/or to supplement it, to enable us to provide you with the best possible service.
Whose privacy statement is this and how can you contact us?
Who is the controller? This privacy statement has been issued by Eindhoven Airport N.V. and relates to all processing for Eindhoven Airport’s services or activities on or in the vicinity of the airport. The contact details of Eindhoven Airport are: Luchthavenweg 13 5657 EA Eindhoven The Netherlands
How to contact our Privacy Officer? We have appointed a Privacy Officer who is the first point of contact for questions regarding privacy. If you have questions or comments about our privacy statement or how Eindhoven Airport handles personal data, you can contact us at email@example.com.
How to contact our Data Protection Officer? Eindhoven Airport is part of the Royal Schiphol Group. The Data Protection Officer of the Royal Schiphol Group provides advice to us and monitors compliance with the privacy laws and regulations by Eindhoven Airport.
Questions or request for the Data Protection Officer can be mailed to firstname.lastname@example.org or sent to our postal address, for the attention of the Data Protection Officer. We will forward those questions or requests to the Data Protection Officer. Together with your request, please provide your name, address, e-mail address and telephone number. As soon as possible after receipt of your request or question, the Data Protection Officer will inform you about your question or the handling of your request.
How to lodge a complaint with the Dutch Data Protection Authority?
If you are dissatisfied with the way in which we treat your privacy or handle your request or objection, you can file a complaint with the Dutch Data Protection Authority.
Where can you find the latest version of this privacy statement?
This version was issued in March 2023.
If necessary, we will update this privacy statement. This may be due to changes in policies, changes in the data processing operations or changes in the systems we use to process data. You can find the most current privacy statement at www.eindhovenairport.nl. We recommend that you consult this privacy statement regularly so that you are aware of these changes. You will always see the latest date of change here.