The information below only applies to visitors using the official car parks of Eindhoven Airport. It could be that parts of this privacy statement differs for parking by personnel. When that is the case, we will point that out explicitly in the text.

Which personal data do we process? There are a number of ways to use a parking space at Eindhoven Airport. You can reserve a parking space via our website shop.eindhovenairport.nl or via an intermediary. You can also drive into a car park without making a reservation.

If you reserve a parking space at Eindhoven Airport, the following details may be registered:

• Contact information: first name, last name and e-mail address.

• License plate or access code (depending on whether you want to drive in with your license plate or an access code).

• Information about your reservation: booking or reservation number, reservation start and end dates, entry and exit dates, parking fees, and parking product.

• Payment information: encrypted credit card information, encrypted debit card information, card issuer (e.g., Maestro), payment date and time, and parking fees.

• Employer name (in case of parking by personnel)

If you opt to park without making a reservation, you can take a ticket or use a credit card. If you drive in with a bank card or credit card, Eindhoven Airport will store an anonymised version of card number.

In case you create a parking account, your username and password will be processed. This login module will give you an overview your reservation details.

Moreover, camera footage is recorded of Eindhoven Airport’s parking spaces and surroundings. For more information about this footage, please refer to our privacy statement Cameras.

Why do we process your personal data? We require your personal data to deliver parking services to you. We therefore process these data in connection with the performance of an agreement. As part of this agreement, we will inquire how you experienced the parking services at the end.

We also use your personal data for marketing purposes provided you have granted us permission to do so. If you grant us your permission, we will use your personal data to send you newsletters, keep you informed of relevant products and services offered by Eindhoven Airport, or conduct market research.

How long do we retain your details? All data that we register at the time you enter and leave (payment details, time of entry and departure) are deleted six months after you have used parking services at Eindhoven. We delete your license plate details within 24 hours of your leaving the parking space.

The information you share when making a reservation is deleted two years after you have made use of Eindhoven Airport’s parking services.

We delete the data you share when you participate in market research 6 months after you have participated.

Who do we share your data with? We sometimes engage other parties to carry out part of the parking services on Eindhoven Airport’s behalf. These are, for example, parties that specialize in offering parking reservation software and parking management software.

In such cases, we only share data that are required for the performance of the relevant services

Are you reserving a parking space via a third party, such as a travel agency? In that case, we will only exchange data that are necessary to perform the agreement concluded between Eindhoven Airport and this third party.

Eindhoven Airport may share your email address with a social media service provider in order for Eindhoven Airport to show you (or others) relevant messages via these social media platforms.

To send emails, such as our newsletters, Eindhoven Airport shares your email address with an organization specializing in customer relationship management software and with an organization that offers email services.

To conduct market research, Eindhoven Airport shares the data you provide with an organization that specializes in market research.

For marketing analysis, Eindhoven Airport uses platforms to perform data analysis. This is done with an organization that specializes in providing such a platform.

We always enter into a data processing agreement for sharing personal data with third parties that process personal data on behalf of Eindhoven Airport, in order to ensure that your personal data is also processed securely by these parties.

Who is the controller? Eindhoven Airport N.V.