Frequently Asked Questions

Of course we are closely monitoring the situation at our airport. In order to prepare your journey at Eindhoven Airport in these times, we would like to inform you about what to expect when travelling to and from us. You can find all available information here.

Do you have questions about your flight, check-in process, or baggage requirements? Please contact your airline. You can find all contact information here.

In general we advise you to be at the airport 2 hours in advance. This may depend on where you are going, so always check the website of your airline for the latest up-to-date advice. 2 Hours will give you sufficient time to check in and go through security. It is often possible to check in online at home and hand in your baggage at a 'Drop Off' desk at the airport. This will save you time. 

You can drop off your baggage at the check-in or at Drop & Go in the terminal of Eindhoven Airport. Both desks opens 2 hours prior to departure.

There is a drop-off desk available for Transavia, Ryanair and Wizz Air at Eindhoven Airport

Do you have questions about your flight, check-in process, or baggage requirements? Please contact your airline. You can find all contact information here.

Lost items (not baggage) found at Eindhoven Airport will be placed on our website within 24 hours. You can find and retrieve your items easily on our website via iLost.

It is possible to stay overnight at the airport in the Tulip Inn Eindhoven Airport. Click here for further information.

A GWK Travelex branch is located in the terminal of Eindhoven Airport. Here you can exchange currency.

These airline companies do not have a desk at the airport. For information please contact:

Ryanair call centre: +31 202 622 907
Wizzair call centre: 0900-363 73 85
Transavia call centre: 0900 0737

Eindhoven Airport offers assistance to passengers with special needs or with reduced mobility. A request for assistance must be made at least 48 hours before departure or arrival. Please inform your travel agent or airline of your needs. Find more information here.

We advice you to book a parking space for our parking facilities online in advance. This will guarantee you a parking place. Click here to make a reservation.

Each car park has a payment machine where you can pay cash or with a debit or credit card.

The car parks are not secured but do have camera surveillance. Parking is at your own risk.

If you have lost your parking ticket, you can choose for the button 'verloren kaart/lost card' on each payment machine for further assistence.

It is possible to cancel your booking when your booking starts tomorrow before 12.00h midday. You can do this yourself via the "manage my booking" in your confirmation email. You will receive a full refund.

When you have booked a cancellation insurance you can cancel your booking until the very last moment of your arrival date. You can contact us via parkeren@eindhovenairport.nl for a cancellation request. 

The airport shuttlebus 401 or the regular bus 400 will take you from Eindhoven Station to the busterminal next to Eindhoven Airport. The bus trip will take approximately 20 minutes. You take the bus at the northside of the trainstation in Eindhoven. You can depart the bus directly next to the terminal of Eindhoven Airport. Check the actual bus departure times prior to your journey. 

We advise you to take one train earlier in order to prevent arriving late at the airport due to delays in public transport. Keep in mind to arrive at the airport 2 hours before your flight. 

The shuttlebus can be found at the northside of Eindhoven Station. The shuttlebus will take you to the busterminal of Eindhoven Airport, directly next to the terminal.

Check the actual information of the public transport. Try to find alternative means of transportation or contact the NS (for train) or Hermes (for bus). Eindhoven Airport is not responsible for the consequences of any delays in public transport.

Yes, this is possible for Ryanair, Wizzair and Transavia flights.

Yes, this is possible at the Viggo service desk for the aforementioned airline companies. The desk is open daily from 8:00h to 18:00h.

When booking your flight ticket, you must submit your first or given name as stated in your passport. If you book your ticket using your initials or a deviating name, some airline companies will charge administration costs. For further information about the costs of a change fee, please contact the airline.

Please click here for the contact information of your airline.

Airports are not for drones. Stay away from the airspace around airports. A collision is extremely dangerous. 

Several things will change after December 31st, 2020 when travelling from and to the United Kingdom. Please take extra time into account as border and passport controls may become more extensive. Find more information on our website.