Badge Centre

Receive your Aviation Identity Pass

Everyone who works on the premises of Eindhoven Airport must have an Airport Identity Pass. To obtain a pass or renew your pass, different procedures apply for the employer and for staff members. Read more about this in the documents at the bottom of this page.

To make sure you bring the right documents to your appointment, we kindly request to tick the boxes stating that you have a valid passport or ID with you, a fully completed application form for the Eindhoven Airport Identity Pass, and a valid declaration of no objection. A drivers licenses is not a valid identification. The appointment will have to be cancelled or postponed if you don't have these documents with you.

Before coming to the appointment, read through the Safety & Security Handbook to prepare for the Security Awareness Test. You need to pass this test (if you work in the secure areas). The manual is available for you to read on the security page.

Be aware

It is compulsory to bring a valid passport or identity card with you to the Badge Centre appointment. A drivers licenses is not a valid identification. In addition, you must bring a fully completed and signed application form and a valid original declaration of no objection. It is also mandatory to go through the "Security Awareness Training for Airport Identity Card"

The Badge Center works by appointment only. Made appointments must be canceled at least 24 hours in advance. Administrative costs will be charged for appointments that are canceled later and/or are not fulfilled (no-show rate). The 'no-show' rate will also be charged if the required and/or correctly completed documents cannot be presented during the appointment, as a result of which an airport ID card cannot be issued.

Please note! You are not allowed to schedule multiple appointments in the Badge Centre online calendar.

Schedule an appointment at the Badge Centre

To collect your new Airport Identity Pass, please make an appointment with the Badge Centre. You can schedule this appointment here. For other matters, please contact the Badge Centre by email at Visitors can register via Traction Guest.

Frequently asked questions

I want to change or cancel my appointment at the Badge Centre, how do I do this?

When you made your booking, you received a confirmation e-mail. In this e-mail you can change or cancel your appointment. It is not possible to have someone else come to your appointment.

I want to schedule an appointment at the Badge Centre but there are no more times available and I am already scheduled to work, what should I do?

Make sure you make an appointment on time. Keep an eye on the digital calendar itself, should a time become available you can change your appointment to the available time. If there is no availability in the calendar, it is not possible to make an earlier appointment. It is your own responsibility to make an appointment in time.

I have been given a new position at Eindhoven Airport. Do I now have to visit the Badge Centre?

With a new position you may have different access rights. Your supervisor should contact the Badge Centre for this.

Can documents be printed out at the Badge Centre?

No, it is not possible to print at the Badge Centre.

I have lost my VGB, what should I do?

Your VGB is necessary to get your airport identity card. If you have lost your VGB, you should request a copy at security screening. You can contact the AIVD through your employer.

I have lost my airport identity card or it has been stolen, what should I do?

If you have lost your airport identity card or it has been lost, you should report it to the Royal Military Police for missing.

My airport Identity card is damaged or broken. Should I now visit the Badge Centre?

If your airport identity card is damaged or broken, you need to apply for a new airport identity card. For this, you need a VGB and valid ID. The Badge Centre does not have old or current VGB data at their disposal.

How can I reach the Badge Centre?

The best way to reach the Badge Center is via email:

What are the opening hours of the Badge Centre?

The opening hours of the Badge Centre are: Mon: 09:00-12:00 Di: 10:00-16:00 Wed: 09:00-12:00 (open odd weeks, closed even weeks) Do: 09:00-12:00 Fri: Closed

The Badge Centre is not open on weekends.

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