Eindhoven Airport offers mobility impaired travelers special facilities to travel comfortably
Eindhoven Airport offers disabled travelers special facilities to travel comfortably. Below you will find information about how you can get assistance, transport at the airport, where the facilities are and which matters require special attention.
Need assistance? Let us know in time!
When you need assistance, it is important that you let us know in good time. When booking your flight, make your wishes known to the travel agent or the airline. The request must be made no later than 48 hours before departure (or arrival). You must be present at the airport 3 hours before departure of the relevant flight.
Pick up point at the airport
When you are at the airport, always report to the assistance check-in desks 15 and 16. If necessary, you will be picked up or taken away by one of our employees to a number of places at Eindhoven Airport. Please fill in the form below.
Assistance when departing
Do you need assistance when traveling from Eindhoven Airport? In this video we show you exactly how this works at our airport.
Request for assistance
We advise you to be present at least 2 hours before departure
Pick up and drop off locations
You can be picked up/dropped off at or to the following places:
Parking garage P1, for arrivals by public transport, parking or kiss & ride. Upon arrival, you can report to the mobility assistance point in P1. This point is located next to parking management on the 1st floor, which can be reached by elevator.
Information desk, in the departure hall of Eindhoven Airport.
Assistance when arriving
Do you need assistance when you arrive at Eindhoven Airport? In this video we show you exactly how this works at our airport.
We would like to point out that airlines sometimes apply special conditions. For example, the air transport of wheelchairs with wet batteries is generally not allowed (these fall under hazardous substances). There are also sometimes regulations for the dimensions of wheelchairs. In the case of air transport of a wheelchair, these must also be reported to the airline in good time, often no later than 72 hours before departure. Be well informed in advance by the travel agent or airline and consult their websites.
Some travelers need some extra support while their disability is hidden and therefore not visible. To discreetly point out to people in the vicinity of the wearer that he or she needs extra explanation or, for example, a little more time, there is the lanyard with the sunflowers. The Hidden Disabilities Sunflower lanyard has been adopted by a large number of airports and meeting places worldwide. Eindhoven Airport also offers extra support to lanyard wearers.