Eindhoven Airport turned good summer season with high customer satisfaction

Eindhoven Airport can look back on a good summer season (March 26 to October 29) with no or short waiting times at the security check and a growing awareness of reserving a time slot for the security check.  

The airport welcomed a total of nearly 4.6 million passengers (arriving and departing added up) during the summer season. There were a total of 27,678 flight movements (take-offs and landings). With this, Eindhoven Airport welcomed slightly more passengers this summer season than in summer season 2019. The number of flight movements was also slightly higher in this year's summer season than in the same period in 2019. (2019: nearly 4.5 million passengers and 27,228 flight movements). In October-the last month of the summer season (until Oct. 29) Eindhoven Airport welcomed a total of 600,458 passengers (arriving and departing added up). There were 3,546 flight movements in October through Saturday.   

Customer satisfaction with the summer season among passengers is high (Net Promoter Score of over 46 on average) or an over 7 as a rating. In the same period last year, the average NPS score was still +18. With last year's long queues still in mind, this year the smooth flow of processes and the clarity of the airport are highly appreciated by our passengers. 

Traditionally, this summer season too, July, August and September were the peak months. Top days in terms of passenger numbers were Fridays, Sundays and Mondays. The busiest day this year was September 15 with 24. 597 passengers (arriving and departing added up). The most popular destinations this summer season were Malaga, London and Alicante.