Integrity within Eindhoven Airport

By integrity we mean that we do business honestly and treat each other with respect. This is very important to us. Because integrity also includes a transparent policy, we happily provide our stakeholders with an insight into the code of conduct and other rules that we adhere to.

Code of Conduct How we treat each other within Eindhoven Airport is set out in Eindhoven Airport's Code of Conduct. The Code of Conduct contains general rules of conduct and rules relating to matters such as contact with business relations and the use of IT facilities. It also includes agreements about handling and reporting of wrongdoing, such as unwanted behaviour and fraud.

Supplier code In the context of integrity and corporate responsibility, Eindhoven Airport expects its suppliers to adhere to the Supplier Code, which describes guidelines on topics such as integrity, corporate responsibility, human rights and safety.

Responsible Business Policy We are committed to conduct business in a responsible and sustainable manner. Eindhoven Airport strives to contribute to positive changes that respect human rights and protect our environment. Our vision on human rights and how we fulfil our responsibility is set out in the Responsible Business Policy.

Compliance and integrity Violation of laws, rules and procedures can result in damages to Eindhoven Airport and her stakeholders. It is everyone’s duty to make a report if they are aware of matters which violate our code of conduct, procedures or laws and regulations.

File a report

Employees can contact their manager, the manager’s manager, the (external) confidential advisor, or contact the internal Integrity Committee directly. External parties (such as employees of partner companies, suppliers, tenants, etc.) who wish to report non-integrity behaviour can do so via the contact person at Eindhoven Airport of though the Integrity Reporting Point (Meldpunt Integriteit) of Eindhoven Airport (meldpuntintegriteit@eindhovenairport.nl).

Anonymous reporting

For anonymous reports, both Eindhoven Airport employees and external parties can use the Royal Schiphol Group Integrity Reporting Line. The Integrity Reporting Line is managed by an external agency, People Intouch. A report can be made by calling the toll-free telephone number 0800 022 2931 or by completing the online reporting form (access code 73371). Reports are processed anonymously and received by the Integrity Committee of Royal Schiphol Group. The audio recording of a telephone message is never shared with Royal Schiphol Group and/or Eindhoven Airport. It is important to specify in your report that it concerns Eindhoven Airport. The Integrity Committee of Royal Schiphol Group will then forward the report to the Eindhoven Airport Integrity Reporting Point for investigation and potential follow-up actions. The reporter will receive a report number. They use this number to log in on the Integrity Report Line to listen to a reply message. They may be asked for additional information about report.

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Contact

For questions or comments about our compliance policy and integrity, you can contact us via meldpuntintegriteit@eindhovenairport.nl.

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