Information & Service desks

Information desk

For general questions, please contact the information desk at Eindhoven Airport. The information desk is located in the departures and arrivals hall and is opened till 11.30 PM. For questions, please call 0900 9505 between 07.30 AM - 10.00 PM or email When calling from abroad, the information desk can be reached by phone at +35 227 000 767.

Lost & found

Did you leave something in the aircraft or at the airport? You can easily search for your lost property on the website of iLost. Let us know through the app or website when you have found your lost property. When it is a match, you can inform us whether you are going to pick up your lost property at Eindhoven Airport or if you want us to deliver it to you at home.

Lost you identity card at Eindhoven Airport? Please contact the Royal Netherlands Marechaussee via 0800-1814.

iLost logo

Lost baggage

Information about lost baggage is provided by the information desk at Eindhoven Airport or by phone via 0900 9505 (€1.- per call). When calling from abroad, the information desk can be reached by phone at +35 227 000 767.

Collecting your flight tickets?

Sometimes a travel organisation will have your ticket ready for you at Eindhoven Airport because of a last-minute booking or a ticket change. These tickets can be collected from the service desks of the tour operators in the terminal.

TUI Service Desk

At the TUI service desk, you can book travel and collect your travel documents. They open 2 hours before flight departures.

Service Desks

Viggo Handling has a service desk directly beside the information desk at the airport. Tour operators and travel agents, as well as passengers, can contact this desk for various services such as: Issue / collection of tickets, Ticketing / various tour operators activities, Payment of fees for excess-baggage, Name changes etc.

At flight departure times (from 3 hours prior to departure to half an hour after departure), this desk also functions as a service desk for the charter companies and scheduled services companies. For these flights only, the desk handles matters such as: Retrieving a booking number, Payment of fees for excess-baggage, Name changes, Ticket sales, Flight changes, Rebooking a cancelled flight etc.