COVID-19: Frequently asked questions

Do you have questions about the coronavirus and Eindhoven Airport? Below you will find the answers to our frequently asked questions. Eindhoven Airport applies the hygiene guidelines of the Dutch National Institute for Public Health and the Environment (RIVM).

  •  
  • Wear a face mask in the terminal starting at the pre scan
  • Wash your hands regularly
  • Cough and sneeze into your elbow
  • Use paper tissues
  • Do not shake hands

Am I allowed and can I fly from Eindhoven Airport?

Yes, you can fly from and to Eindhoven Airport. You can travel to countries with no or limited health and safety risks. These countries are indicated by green or yellow colour codes on Netherlandsworldwide.nl.

Many airlines have adjusted flight schedules due to the coronavirus. Airlines can apply their own travel conditions. Please contact your airline for more information.

Do I need a mandatory COVID-19 test before travelling to Eindhoven Airport?

Whether you need to show a negative COVID-19 test result before travelling is dependent on your destination or for your journey (back) to the Netherlands. Check the most recent travel advice and COVID-19 measures per country on Netherlandsworldwide.nl.

Are you travelling to Eindhoven Airport from a high-risk country? Then you might need to show a negative COVID-test result before your departure. Check Netherlandsworldwide.nl if you are travelling from a high-risk country. 

Can I use the EU Digital Covid Certificate (DCC) at Eindhoven Airport?

As of July 1st 2021 you can download your EU Digital Covid Certificate via the CoronaCheck-app to make travel within Europe possible. The DCC is a digital corona entry pass that proves that you are vaccinated against COVID-19, have a recent negative test result (less than 72 hrs) or have recovered from COVID-19 within the last 6 months. The EU Digital Covid Certificate can be used in all EU countries (and in Norway, Iceland and Liechtenstein). European countries decide for themselves which entry passes and conditions apply upon entering their country.

The DCC will be checked at Eindhoven Airport by the airline depending on your destination, either during check-in or at the gate before boarding. You can show your DCC on your smartphone or via a printed entry pass. The DCC is available per July 1st 2021 for everybody of 12 years and older. You can show only one QR code/entry pass on your phone. Are you travelling with children or persons with no smartphone? Take the printed documents of your entry pass with you. Download the app or find more information on CoronaCheck.nl.

Can I get tested at Eindhoven Airport?

A number of countries ask requirements for travelers from the Netherlands, for example you may be asked to show the results of a recent negative corona test. You can find a testfacility of Ecocare across the terminal of Eindhoven Airport where you can request a COVID test (only when you have no symptoms). Find more information on how to make an appointment on Ecocare

I am vaccinated. Which measures do I need to follow at Eindhoven Airport?

Wearing a face mask is no longer mandaroty. However we advise passengers to still wear a face mask. Check the requirements of your destination on Netherlandsworldwide.nl.

Do I have to wear a face mask at Eindhoven Airport?

The use of a face mask no longer is mandatory. However we advise passengers to still wear a face mask. Check the requirements of your destination on Netherlandsworldwide.nl.

Do I need a health declaration to travel?

All passengers are required to fill in a health declaration and keep this with them at Eindhoven Airport. The health declaration is required for both departing and arriving passengers. Please download the document and fill in before you leave from home. You can print the documents but for most mobile phones it is also possible to save the completed document on your phone. Keep in mind to bring two forms with you, one completed form for your departure and one form to complete before you start your return journey. You will need to show the health declaration upon request at Eindhoven Airport, during your flight, or at the airport of your destination.

Are you flying with Transavia? Then you are asked to fill in the health declaration during your online check-in process. It is not necessary then to print or save the health declaration separately on your phone.

Am I allowed to drop off and/or pick up people from Eindhoven Airport?

Yes, this is possible. Our terminal is open for waving off people, picking up passengers and other visitors.

My flight has been cancelled due to corona. What should I do?

Contact your airline or tour operator for more information about the cancellation.

Are the restaurants and shops at the terminal open?

The restaurant and shops are opened in the terminal.

Are the terminal and panorama terrace open for non-passengers?

Our terminal is open for waving off people, picking them up and other visitors. The panorama terrace is open. It is possible again to visit our panorama terrace on the 1st floor and look at the planes.

How can I cancel my parking reservation if my flight was cancelled?

When booking your parking reservation, you have the option to purchase a cancellation insurance with your reservation. If you have a cancellation insurance, you can cancel until the effective date of your reservation free of charge. Please contact the parking facility via parkeren@eindhovenairport.nl. If you have not purchased a cancellation insurance, our general terms and conditions for cancellation apply: you can cancel your booking via the ‘Manage your booking’ button in the confirmation mail. Please note, this is only possible until 12:00 am on the day before the effective date of your booking. This is free of charge. Cancellation is not possible after this time.