Frequently asked questions
Do you have questions about the coronavirus and Eindhoven Airport? Below you will find the answers to our frequently asked questions. Eindhoven Airport applies the hygiene guidelines of the Dutch National Institute for Public Health and the Environment (RIVM).
- Keep 1.5 metres distance from each other and do not stand in groups of 3 persons and more, unless you belong to the same household
- Wash your hands regularly
- Cough and sneeze into your elbow
- Use paper tissues
- Do not shake hands
Am I allowed and can I fly from Eindhoven Airport?
On Saturday May 15th, the general travel warning that currently applies in the Netherlands will come to an end, along with the government's recommendation to only travel abroad if strictly necessary. This means that you can travel to countries with no or limited health and safety risks. These countries are indicated by green or yellow colour codes on Netherlandsworldwide.nl.
Many airlines have adjusted flight schedules due to the coronavirus. Airlines can apply their own travel conditions. Please contact your airline for more information.
It is not necessary to show a negative COVID-19 test when departing from Eindhoven Airport. Please check Netherlandsworldwide.nl if there are tests required when travelling to the Netherlands, depending on the country you are travelling from.
Do I have to wear a face mask at Eindhoven Airport?
Eindhoven Airport requires the use of non-medical face masks. The use of non-medical face masks is mandatory for everyone of 13 years and older in all passenger-accessible areas in the terminal. The use of a face mask extends also to our parking facilities P1 and P4, and at the Car Rental.
Do I need a mandatory COVID-19 test before travelling to Eindhoven Airport?
Are you travelling to Eindhoven Airport from a high-risk country ? Then you are required to show a negative PCR-test result before your departure. This applies to all passengers, including Dutch nationals. It is also required if you have a transfer flight from Eindhoven Airport. If you don't have a negative test result before boarding, you are not allowed to travel to the Netherlands. Passengers from outside the EU or Schengen area will also need to show a signed test declaration in addition to the negative COVID-19 test to their airline and/or Royal Netherlands Marechaussee. Find more information on government.nl. You will need to show the negative test result as well as the signed test declaration to your airline and/or Royal Netherlands Marechaussee. Both documents need to be printed. A digital version does not suffice.
Do I need a health declaration to travel?
All passengers are required to fill in a health declaration and keep this with them at Eindhoven Airport. The health declaration is required for both departing and arriving passengers. Please download the document and fill in before you leave from home. You can print the documents but for most mobile phones it is also possible to save the completed document on your phone. Keep in mind to bring two forms with you, one completed form for your departure and one form to complete before you start your return journey. You will need to show the health declaration upon request at Eindhoven Airport, during your flight, or at the airport of your destination.
Are you flying with Transavia? Then you are asked to fill in the health declaration during your online check-in process. It is not necessary then to print or save the health declaration separately on your phone.
Do I have to go into quarantine when I land at Eindhoven Airport?
If you travel from a high-risk area, the government requires you to complete a 10-day self-quarantine period upon arrival. After 5 days, you can take another test. If you test negative and do not have any symptoms, you may come out of quarantine. For more information about this, please contact the local health authority (GGD). High-risk areas have been given a red of orange colour code (do not travel or only essential travel) by the Dutch government. You can find more information about the travel advice for every country on Netherlands Worldwide.
Can I get tested at Eindhoven Airport?
A number of countries ask requirements for travelers from the Netherlands, for example you may be asked to show the results of a recent negative corona test. There are two providers in the surroundings of Eindhoven Airport where you can request a corona test.
Ecolog offers the possibility for a COVID-19 test to travelers and residents of the Eindhoven region with a short lead time. Ecolog is located at the opposite of Eindhoven Airport, at Luchthavenweg 59. For more information and to make an appointment, please visit the Ecolog website.
Travel Doctor provides COVID-19 tests on appointment, for travelers who are not covered by the Dutch testing policy. Travel Doctor has a location at Eindhoven Airport. It is important that you make an appointment in advance. For more information or to make an appointment, please visit the Travel Doctor website or ask your questions via firstname.lastname@example.org.
What measures can I expect if I travel via Eindhoven Airport?
Eindhoven Airport attaches great value to travelling safely and responsibly. That is why we have put many measures in place to remind you to maintain a distance of 1.5 metres from others and to observe the hygiene regulations. In addition to these basic health measures, the use of non-medical face masks is mandatory in the terminal for everyone (13 years and older). This also includes our parking facilities P1 and P4, and at the Car Rental. The terminal is only accessible for passengers, people accompanying passengers with disabilities or minder travelling alone, and airport staff. Each passenger is also required to keep a signed health declaration at hand. All passengers from high-risk countries travelling to Eindhoven Airport are also required to show a negative test result before departure. This applies to all passengers, including Dutch nationals. If you don't have a negative test result before boarding, you are not allowed to travel to the Netherlands. Passengers from outside the EU or Schengen area will also need to show a signed test declaration in addition to the negative COVID-19 test to their airline and/or Royal Netherlands Marechaussee. Find more information on Netherlandsworldwide.nl.
Am I allowed to drop off and/or pick up people from Eindhoven Airport?
Yes, this is possible. However, the terminal is only accessible for passengers, people accompanying passengers with disabilities or minors travelling alone, and airport staff. Are you bringing people to Eindhoven Airport or picking them up? You are requested to stay at your car on the Kiss & Ride in P1. Please follow the health measures in and around the terminal. This means wearing a face mask in the terminal, but also in our parking facilities P1/P4 and the Car Rental. Maintain at least 1.5m distance to other travellers.
Are the restaurants and shops at the terminal open?
The restaurants before the security check are currently closed, but Take Away is possible. Several shows are opening again depending on the flight schedule and following the health regulations. Keep in mind that the terminal is only accessible for passengers.
It is still possible to eat and drink in (most) restaurants after the security check with a limited assortment. The rules for keeping your distance apply everywhere as well as hygiene regulations.
My flight has been cancelled due to corona. What should I do?
Contact your airline or tour operator for more information about the cancellation.
How can I cancel my parking reservation if my flight was cancelled?
Parking reservations booked before 20 March 2020 may, if required, be cancelled free of charge. Did you book your parking reservation as of 20 March 2020, you had the option to purchase a cancellation insurance with your reservation. If you have a cancellation insurance, you can cancel until the effective date of your reservation free of charge. Please contact the parking facility via email@example.com. If you have not purchased a cancellation insurance, our general terms and conditions for cancellation apply: you can cancel your booking via the ‘Manage your booking’ button in the confirmation mail. Please note, this is only possible until 12:00 am on the day before the effective date of your booking. This is free of charge. Cancellation is not possible after this time.