COVID-19: Frequently asked questions

Do you have questions about the coronavirus and Eindhoven Airport? Below you will find the answers to our frequently asked questions. Eindhoven Airport applies the hygiene guidelines of the Dutch National Institute for Public Health and the Environment (RIVM).

  • Keep 1.5 metres distance from each other, unless you belong to the same household
  • Wear a face mask in the terminal
  • Wash your hands regularly
  • Cough and sneeze into your elbow
  • Use paper tissues
  • Do not shake hands

Am I allowed and can I fly from Eindhoven Airport?

On Saturday May 15th, the general travel warning has been lifted, along with the government's recommendation to only travel abroad if strictly necessary. This means that you can travel to countries with no or limited health and safety risks. These countries are indicated by green or yellow colour codes on Netherlandsworldwide.nl.

Many airlines have adjusted flight schedules due to the coronavirus. Airlines can apply their own travel conditions. Please contact your airline for more information.

Do I need a mandatory COVID-19 test before travelling to Eindhoven Airport?

Whether you need to show a negative COVID-19 test result before travelling is dependent on your destination or for your journey (back) to the Netherlands. Check the most recent travel advice and COVID-19 measures per country on Netherlandsworldwide.nl.

Are you travelling to Eindhoven Airport from a high-risk country? Then you are required to show a negative COVID-test result before your departure. This applies to all passengers, including Dutch nationals. It is also required if you have a transfer flight from Eindhoven Airport. Check Netherlandsworldwide.nl if you are travelling from a high-risk country. If you don't have a negative test result before boarding, you are not allowed to travel to the Netherlands. You will need to show the negative test result to your airline and/or Royal Netherlands Marechaussee before departure. Both documents need to be printed. A digital version does not suffice.

Can I use the EU Digital Covid Certificate (DCC) at Eindhoven Airport?

As of July 1st 2021 you can download your EU Digital Covid Certificate via the CoronaCheck-app to make travel within Europe possible. The DCC is a digital corona entry pass that proves that you are vaccinated against COVID-19, have a recent negative test result (less than 72 hrs) or have recovered from COVID-19 within the last 6 months. The EU Digital Covid Certificate can be used in all EU countries (and in Norway, Iceland and Liechtenstein). European countries decide for themselves which entry passes and conditions apply upon entering their country.

The DCC will be checked at Eindhoven Airport by the airline, either during check-in or at the gate before boarding. You can show your DCC on your smartphone or via a printed entry pass. The DCC is available per July 1st 2021 for everybody of 12 years and older. You can show only one QR code/entry pass on your phone. Are you travelling with children or persons with no smartphone? Take the printed documents of your entry pass with you. Download the app or find more information on CoronaCheck.nl.

Can I get tested at Eindhoven Airport?

A number of countries ask requirements for travelers from the Netherlands, for example you may be asked to show the results of a recent negative corona test. There are two providers in the surroundings of Eindhoven Airport where you can request a corona test (only when you have no symptoms). Find more information on how to make an appointment on Ecolog of Travel Doctor.

Do I have to go into quarantine when I land at Eindhoven Airport?

As of June 1st, 2021 you must self-quarantine if you travel/return to the Netherlands after staying in certain countries. This requirement also applies even if you have been vaccinated. Via the Quarantine Travel Check, you can see whether self-quarantine, a negative test and/or a quarantine statement are required for your trip. More information can be found on the website of the Dutch government.

I am vaccinated. Which measures do I need to follow at Eindhoven Airport?

Even if you have been vaccinated against COVID-19, you will still need to follow measures at Eindhoven Airport. This means wearing a face mask at the airport for passengers 13 years and older and showing a negative COVID-19 test result if this is required for your destination. Both measures are applicable even when you are vaccinated. Check the requirements of your destination on Netherlandsworldwide.nl.

Do I have to wear a face mask at Eindhoven Airport?

Eindhoven Airport requires the use of non-medical face masks. The use of non-medical face masks is mandatory for everyone of 13 years and older in all passenger-accessible areas in the terminal. Of course you can lower your face mask when you are eating or drinking.

Do I need a health declaration to travel?

All passengers are required to fill in a health declaration and keep this with them at Eindhoven Airport. The health declaration is required for both departing and arriving passengers. Please download the document and fill in before you leave from home. You can print the documents but for most mobile phones it is also possible to save the completed document on your phone. Keep in mind to bring two forms with you, one completed form for your departure and one form to complete before you start your return journey. You will need to show the health declaration upon request at Eindhoven Airport, during your flight, or at the airport of your destination.

Are you flying with Transavia? Then you are asked to fill in the health declaration during your online check-in process. It is not necessary then to print or save the health declaration separately on your phone.

Am I allowed to drop off and/or pick up people from Eindhoven Airport?

Yes, this is possible. However, the terminal is only accessible for passengers, people accompanying passengers with disabilities or minors travelling alone, and airport staff. Are you bringing people to Eindhoven Airport or picking them up? You are requested to stay at your car on the Kiss & Ride in P1. 

My flight has been cancelled due to corona. What should I do?

Contact your airline or tour operator for more information about the cancellation.

Are the restaurants and shops at the terminal open?

The restaurants before the security check are currently open again. Most of the shops are open again depending on the flight schedule and following the health regulations. Keep in mind that the terminal is only accessible for passengers.

It is still possible to eat and drink in (most) restaurants after the security check with a limited assortment. The rules for keeping your distance apply everywhere as well as hygiene regulations. 

Are the terminal and panorama terrace open for non-passengers?

The terminal is currently only accessible for passengers, people accompanying passengers with disabilities or minors travelling alone, and airport staff. We kindly ask you to wait in your car or in front of our terminal when bringing or picking up somebody.

Our panorama terrace is currently open but only accessible for passengers only.

How can I cancel my parking reservation if my flight was cancelled?

When booking your parking reservation, you have the option to purchase a cancellation insurance with your reservation. If you have a cancellation insurance, you can cancel until the effective date of your reservation free of charge. Please contact the parking facility via parkeren@eindhovenairport.nl. If you have not purchased a cancellation insurance, our general terms and conditions for cancellation apply: you can cancel your booking via the ‘Manage your booking’ button in the confirmation mail. Please note, this is only possible until 12:00 am on the day before the effective date of your booking. This is free of charge. Cancellation is not possible after this time.